Privacy Policy

Marrow & Marble ("we", "us", "our") is operated by Vertex Principles LLC. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order. By using our site, you agree to this policy.

Information we collect

• Information you provide: name, email address, shipping and billing address, and phone number when you place an order or contact us.
• Payment information: processed securely by our payment providers. We do not store full card numbers on our servers.
• Order information: products purchased, order value, and order history.
• Automatically collected: device type, browser, IP address, and how you interact with our site, collected through cookies and similar technologies.

How we use your information

• To process and fulfill your orders and send order confirmations and shipping updates.
• To respond to your questions and provide customer support.
• To send marketing emails where you have opted in (you can unsubscribe at any time).
• To improve our website, products, and service, and to prevent fraud.

How we share your information

We do not sell your personal information. We share it only with service providers who help us operate, including our e-commerce platform (Shopify), payment processors, shipping carriers, and email and analytics providers. These providers may only use your information to perform services on our behalf. We may also disclose information if required by law.

Cookies

We use cookies to keep your cart working, remember preferences, and understand site usage. You can disable cookies in your browser settings, though some features may not work as a result.

Data retention & security

We keep your information only as long as needed to fulfill the purposes described here or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of marketing. To make a request, email us at support@marrowandmarble.com.

Children

Our site and products are intended for adults. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

Vertex Principles LLC
4539 N 22nd St, Ste N, Phoenix, AZ 85016
Email: support@marrowandmarble.com